Impact OCCS can provide a tailored credit control solution at a fraction of the cost of employing an in-house credit control resource.
Our experienced, commercially aware account managers will utilise our bespoke call management software to ensure your debtors are telephoned and followed up on a timely basis. All pertinent information is communicated to you daily backed up by a comprehensive report every week/ fortnight/ month (you choose!) You have an assigned Impact controller to communicate with on a daily basis.
And you stay in control. You decide whether you want to use us to chase part or all of your sales ledger. Maybe you just want us to assist where debtors have exceeded their terms or perhaps where they've taken more than double their terms. Maybe you never want to make a credit control call again or maybe you just need help where your debtor has told you they can't ever pay.
You advise whether you want us to approach your customers as your credit control team or as a third party debt manager. Perhaps you'd like a different approach for different customers. It's up to you - we have a package to suit every business.
Of course, in addition to accelerating the receipt of monies owed to you into your bank account, handing over the tedious task of chasing your slow payers to our team bestows a whole range of additional benefits.
Our ongoing daily dialogue, backed up with our comprehensive report, ensures you have up to date information on future cash flow and the trading status of your customers. Your cash flow forecasts are more accurate and you are able to make better informed trading decisions.
Remember, your unproductive time is our productive time. If you find you spend half an hour each day chasing slow and non-payers (or worrying about making those calls), letting us do it for you can save 120+hours per year. Getting that time back is the equivalent of an extra month to sell each year.
Our fees are easily calculated and there's no requirement to tie yourself into a long contract. The cost of your credit control is certain at the start of each period.
The accelerated receipt of money into your bank account will reduce/ negate the need for an overdraft and save on bank charges and, should invoice finance prove appropriate, having a rigorous credit control department may allow you to go the invoice discounting route rather than factoring, saving significant service charges.